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Terms & Conditions

If you require a refund please email or write to us, enclosing your unused tickets, at this address.
You can also telephone us to discuss your situation.
Charity Railtours is a not-for-profit organisation so all refunds will be issued in
the form of a cheque so as to avoid costly credit and debit card transaction fees.

We have tried to keep these as straight forward as possible. Please bear in mind, Charity Railtours is a not-for-profit organisation. Below we list any charges that might be incurred due to cancellation or refund but we have kept these costs to a minimum (sufficient to cover postage, printing and sundries etc).

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